Privacy Notice
 

Collected Personal Data 

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (name and contact details - email and phone number).
• Notes that may contain personal data recorded during coaching or mentoring sessions

How we get the personal information and why we have it

Most of your personal information we process is provided directly by you or your employer for one of the following reasons:

1. To establish a contract for our services with you or your employer.
2. To deliver our services to you.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

1. Your consent. You are able to remove consent at any time. You can do this by contacting the Data Controller (contact details at the top of the page).
2. We have a contractural obligation.

How we store your personal information

Your information is securely stored.

We keep a record of your name, email and contact number (if provided) on our cloud based IONOS domain webmail server for the duration of the contract agreed with you or your employer. On completion of the contract emails featuring personal data will be deleted.

Notes, that may contain personal information, taken to support coaching, mentoring or training are recorded electronically on a password protected laptop or tablet for the duration of the contract. On completion of the contract personal data stored in electronic files will be deleted.

Your data protection rights 

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact the data controller via email: giles.woodhouse@athena-cc.com; or phone number: +44 (0) 7723 077196; or postal address: 24 North Row, Warminster, Wiltshire, BA12 9AD, UK.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Company Owner, Athena Coaching & Consulting Limited, 24 North Row, Warminster, Wiltshire, BA12 9AD, UK or via email to giles.woodhouse@athena-cc.com. 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, UK

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk